This is Why I Succeeded in Sales


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I never wanted to be in sales. I only went into this field because I had an idea to start a company. The SCORE consultant I met with told me my plan wouldn't succeed unless I learned how to sell.

Ugh! It was the last thing I wanted to hear. But I listened ... and got myself a sales job at Xerox. It was brutal, hard work. Turnover was high. Lots of reps left, feeling like total losers.

Here's why I survived -- and even thrived -- in this challenging profession.

I was terrified of failing. Fear is a powerful motivator.

I had no backup plan. If I failed, I refused to return to teaching (my previous career). If I failed, I couldn't start my company. I couldn't fail.

I gave myself one year to figure it out. Just. One. Year.

Twelve Months to Sales Success

I threw myself into learning sales. With a deadline, you do that.I took advantage of all possible learning opportunities.

I read every book on sales I could get my hands on. I even convinced my boss to start a library so I wouldn't have to fund it myself.

(Note: Agile Selling, my newest book, goes into great detail on all these strategies. Check it out.)

I took a serious look at my colleagues and realized they weren't geniuses. If they could do it, I certainly could.

When I was struggling, I kept reminding myself that I just hadn't figured it out yet. YET. YET. YET. That's an important word.

Whatever it took to succeed.

I threw my pride out the door. Rather than trying to impress my boss with my smarts, I embraced my ignorance. I proactively asked for help. I wanted to know what how to eliminate problems before they occurred.

I sought feedback on my selling skills. I hated it. But I did it anyway. I listened, made changes and got better.

I listened to my colleagues'phone conversations and made joint sales calls with them. I noted where they ran into trouble. I paid attention to what worked well. I asked tons of questions.

I borrowed other people's brains when my own was insufficient. When stuck, I'd ask myself, "How would Jim do it?" or "What would Diane suggest?" I got smarter.

I kept going when other people quit. I learned from my successes and more importantly, when things didn't go well.

I redefined all failures as valuable learning experiences. I had to; it was too just too painful fail so often.

When I got good at one thing, I moved to the next area of mastery. Prospecting. Demoing. Writing proposals. Slowly but surely, I figured most of it out.

Committing was the key to my sales success.

At the end of year one, I was 165% of quota. By that time, I decided I really liked sales—more than my original entreprenuerial dream.

It was challenging. Ever-changing. It stretched me beyond what I thought was possible and kept me on my toes.

Over the years, I've used this same process a gazillion times. It works when you're selling new products or selling to new market segments. It works when you take a new sales position. It works when you start your own company.

It just plain works. Best of all, it's 100% replicable.

For more insights into these strategies, check out Agile Selling. It just came out in paperback.

After a successful career in the sales world, writing five books, and speaking internationally, Jill is now tackling an even bigger challenge. She's focused on bringing the "millions in the middle" together to solve some of the biggest issues facing our country and the world. Jill truly believes so much more is possible if we can work together.