Success Mindset, Working Smarter

Selling at Trade Shows: A Lesson From a Hot Shot High Tech Company


Last year I spoke at Dreamforce with my client DiscoverOrg.com. (If you sell into the IT area, check them out.) Over 130,000 Salesforce.com customers, developers and partners were there.

Selling at trade shows

After our talk, I went to DiscoverOrg’s booth for a book signing. The exhibit hall was a zoo.

When all my books were gone, I spent time observing their salespeople in action. It was fascinating.

They didn’t try to connect with everyone who was going past. Instead, they scanned the crowd and zeroed in on the suits.

But it wasn’t just any suit that caught their attention. They were specifically looking for men and women who weren’t carrying a bag or briefcase.

This was their “tell.” These serious professionals weren’t collecting any brochures or SWAG. Instead, they were people on a mission to visit very specific vendors.

With one question, the sales reps honed in on individuals in their target market: “Does your company sell to IT people?”

If the answer was yes, they initiated a conversation. If not, they wished the person well and let them go on their way.

Next time you’re at a trade show, think about this. What’s your “tell?”

It’s the best way to protect yourself from chatty trinket collectors who have absolutely no intention of every buying from you.

After a successful career in the sales world, writing five books, and speaking internationally, Jill is now tackling an even bigger challenge. She's focused on bringing the "millions in the middle" together to solve some of the biggest issues facing our country and the world. Jill truly believes so much more is possible if we can work together.