Success Mindset

[Video] The Best Way to Handle Sales Rejection


What’s the best way to handle sales rejection? I don’t know about you, but I’ve hated it from the day I got into selling.

Some sales gurus say you need to embrace it because each “No” gets you closer to a “Yes.” Others tell you that it’s not personal – and you need to toughen up. Neither of those approaches worked for me.

But I’d like share what did. I reframed sales rejection entirely. In my mind it became market research – no more and no less.  When people wouldn’t meet with me, it was simply data. And, when I analyzed it, I could see that there were many factors that could have caused this reaction.

This allowed me to go into a testing mode to see if I could create a different response by changing any of the variables. I’m talking about things like:

  • Value propositions
  • The time of day that I called
  • The flow and structure of what I said or wrote
  • Or, the medium I used to get in touch with them
  • My reactions to their brush-offs

Now, instead of bumming me out, I was challenged. I had a puzzle to solve. I was searching for the most effective way to get that meeting set up.

Seriously. Your brain finds a challenge irresistible. You have the power to reframe sales rejection - or any obstacle you encounter - into a new challenge to solve. And when you do that, you’re unstoppable. sales rejection

After a successful career in the sales world, writing five books, and speaking internationally, Jill is now tackling an even bigger challenge. She's focused on bringing the "millions in the middle" together to solve some of the biggest issues facing our country and the world. Jill truly believes so much more is possible if we can work together.