Jill Konrath

 

Fresh Perspectives: The Latest From Jill


Get Fresh Sales Strategies

Your email:

Get More Free Sales Resources

Current Articles | RSS Feed RSS Feed

[Video] How to Reduce the Decision Risk

  
  
  

How can you reduce the risk involved in making a change? I don't think that we, as sellers, understand just how much a factor that is. But let me give you a quick example. When I first started in business, I had a prospect from a big company who loved my proposal. Seriously. He said it was by far and away the best -- and that they'd decided to go with my competitor.

You know what the reason was? If a Mack truck hit me, their entire sales training program would fall apart. It was a real shocker to lose to a poorer quality, more expensive solution. But it was the first time I really understood just how much risk my prospects felt in making a decision -- and I wasn't prepared for it.

So here's what I'd suggest you do: start by creating a list of all the potential things that your prospects could perceive as risky. For example, they could be fretting over your company size, quality, ability to meet deadlines, or not being able to deliver the promised results. And once you've done that, start thinking about all the ways you can address these issues head on.

I'd also suggest you bring up issues that have stopped you from getting the sale in the past. You might as well address them head on -- because you can be pretty sure your prospect is thinking them. Transparency is crucial in minimizing decision risk. Enter your comments now. How to Reduce the Decision Risk


eBook: LinkedIn Sales Secrets Revealed


Jill KonrathJill Konrath is an internationally recognized sales strategist. As author of two bestselling books, SNAP Selling and Selling to Big Companies, she's a frequent speaker at sales meetings and conferences. For more fresh ideas, download her free Prospecting Toolkit.


Comments

I've heard the bus objection before, but it's one that can be overcome. Spin it back to the buyer, what if YOU got hit by a bus tomorrow?
Posted @ Tuesday, July 24, 2012 4:30 AM by Daniel Rose
Good advice Jill. It speaks to the general principle of "inoculating" your audience. Think of the four to five questions you hope they will never ask you... and certainly prepare for them. Yet more importantly, consider taking one or two of the toughest questions, and proactively address them in your sales presentation. Now you are in full control.
Posted @ Tuesday, July 24, 2012 2:17 PM by Fred Barnes
Yep - fully agree - better to have brought up the "unspoken" objection and dispelled it up front by using a 3rd party story (eg One of my other clients said that their biggest concern was (x)... and we overcame that by (y).... ) if they bring up a similar objection later in the sales process it carries more validity because you can refer back to the point that YOU raised and it is then not seen as a re-action to a concern they have.
Posted @ Tuesday, July 24, 2012 8:29 PM by Andrew Cox
Very useful and pragmatic ! Thanks.
Posted @ Wednesday, July 25, 2012 1:42 AM by Jack
This is spot on advice. Especially the part about looking at risk from the buyers side of the equation. There are tons of risks that we don't see unless we sit in their chair. These risks really fall into one of three categories, Financial, Political or Operational. If you can limit the risk in these three areas with your product, offering or business model then you become much more attractive especially for senior buyers who focus on these areas of risk more than junior buyers do.
Posted @ Wednesday, July 25, 2012 12:58 PM by Rob
Post Comment
Name
 *
Email
 *
Website (optional)
Comment
 *

Allowed tags: <a> link, <b> bold, <i> italics